Account Services Privacy Policy                 



Account Services Collections, Inc. (ASCI) has created this security and privacy statement in order to document and communicate its commitment to  conducting business with the highest ethical standards and appropriate internal controls. This Internet Privacy Policy describes the privacy policies applicable to ASCIís Internet websites and In addition, Account Services Collections, Inc. has implemented physical, electronic, and procedural security safeguards to protect against the unauthorized release of, or access to, personal or confidential information. To further safeguard this information, our employees are required to sign policies regarding confidentiality, non-disclosure and general computer guidelines. Employees are subject to disciplinary action up to and including termination of employment for failure to abide by these policies.


Information Usage

When you disclose personal information to us, it may be used or disclosed in accordance with ASCIís normal course of business. The only exception involves disclosure to the government according to normal business practice, for instance for the collection of taxes, and according to the orders of a court, for example responding to a subpoena or search warrant. Personal information contained in any e-mail sent by individuals may be used by Account Services Collections, Inc. to answer questions, follow-up on suggestions or complaints, process requests or transactions, or improve the level of service that Account Services Collections, Inc. provides.

Explicit Information Gathering

Our websites may be examined without providing any information whatsoever. However, our websitesí email information request functions require users to provide us contact information. This contact information is used to provide information to those who inquire about our products and services and to handle related business matters. This information is also used to reach clients and consumers when necessary. The information gathered through this website will not be used to notify you about unsolicited products and services.

Covert Information Gathering


Our site does not covertly capture information regarding the specific activities of any particular user. Our site may, however, produce reports that permit us to view your activity on our site in anonymous or aggregated form. We do not use cookies, web bugs, or any other active content mechanism to capture or maintain information about users without their prior consent. The only personal information we capture has been specifically submitted to us through the email information request function. We do not store any persistent information on your computer.




Account Services Collections, Inc. sometimes uses an Internet device called a cookie to store login or other information on your computer. A cookie is a small amount of information that a web site transfers to your computer's hard drive. Cookies are used to simplify your access and to tailor our services to your needs and interests. For some services, users may have the choice of having an ID or password stored in a cookie so that you do not need to re-enter it when you return to the site. No other site can read a cookie set by ASCI, and we cannot read a cookie that another web site wrote to your computer. Most Internet browsers are set to accept cookies. Users can reset browsers to refuse cookies and still use our web site, although access may be slower and less convenient.


Links to Other Sites

This site contains a number of links to other sites. Account Services Collections, Inc. is not responsible for the security or privacy practices of these sites, the products or services offered by these sites, or the content appearing on these sites.

Security Measures

Our site is protected with a variety of security measures such as change control procedures, passwords, and physical access controls. We also employ a variety of other mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular encrypted database backups.

Account Services Collections, Inc. may change this Privacy Policy at any time. Notice of any new or revised Privacy Policy, as well as the location of the new or revised statement, will be posted on the website for at least 60 days after the change. It is the obligation of users visiting the website before the change to learn of changes to the Privacy Policy since their last visit. Any change to this Privacy Policy shall be effective as to any website user who has visited the website before the change was made.

For questions or comments about our Privacy Policy, send an email to


Account Services, USA
1802 N. E. Loop 410, Suite 400
San Antonio, Texas 78217
(210) 821-1200
(800) 777-5102

Healthcare Financial Services, USA
1802 N. E. Loop 410, Suite 400
San Antonio, Texas 78217
(210) 821-1249
(800) 460-1688

Privacy Policy